Typically I set up the evening before your event and collect the day after but it does depend on whether the venue has any other events going on. you or I can check with the venue prior to the date of your event.

No I don't as my stock is always growing it would mean printing them all the time and a lot going to waste. I am very transparent and prices are all on the website.

Once we have discussed the item/s you would like I will send you an invoice. 30% is due asap to secure the booking and all the payment details are provided at the bottom

I understand that situations can change and on the rare occasion, bookings get cancelled. Anything already paid at this point is non refundable as payments cover time planning/wages Please refer to our terms and conditions for further information regarding our cancellation policy.

Of course, although, it’s important to understand that once you have made a full payment, no refunds are available. So we do tend to recommend holding on until you know final details for your booking especially guest numbers for things like chair covers and sweets, we don’t want you spending money on products you won't use, although you can swap items.

No. All quotes given are valid for up to 30 days from enquiry which means, if you place a booking and pay the booking fee within this time, the price quoted at the time of booking is the price you will pay regardless of whether your event is 2 years away.